Our monthly small business managed IT services offer much more than simple fixes.
It’s kind of like getting into shape. Solving issues reactively ensures your business runs at top shape, until it doesn’t. The problem with getting into shape? You have to suck it up and stick with it. Maybe you're lucky enough to have someone with the time and patience to handle all your business IT needs. But let’s be real, most people don’t actually enjoy going to the gym, just like they don’t like being the sole person to fix the WIFI for the fiftieth time.
Like getting out of shape for the third time this year, IT can really strain your business practices when left unmanaged. Let us do the heavy lifting by
monitoring every aspect of your IT needs. Think of us as your physical trainer. We’ll come up with the right plan just for your unique business technology needs. As a bonus, it won’t kick your ass.
It all starts with a call!
24/7 Technical Support
Did we stutter? We meant 24/7! Not everyone works 9-5, so we’re here for you when you need it.
vCIO Solutions
Who needs a sweaty IT nerd taking up space in your office, when you can have a virtual chief information officer on standby!
Secure Remote Connectivity
Scared of maintaining a secure network with all these damn remote workers? We're on it!
Voice Solutions
If you're in need of a serious communication upgrade, we got your back. No one is using fax machines anymore.
IT Strategy and Design
You’re the owner of a business, not an IT guy. I mean, what even is IT strategy? (Hint: click on this link to find out.) We'll do our thing so you can do yours.
Live System Monitoring & Reporting
Wow, you actually don't know how well your network and servers are performing? Allow us to enlighten you.
Cloud Hosting Solutions
If your friend switched to cloud hosting, would you? Well, you should. We'll help you get to the 21st century if you don't know where to start.
Disaster Recovery
Literally nothing is worse than losing all your data. Let's avoid that. We'll even set you up for complete success so this doesn't happen in the first place, duh.
Office Relocations & Expansions
Your business is growing? That's what we like to see! We're probably not going to lift your desks, but we can expertly direct you on how to best move your IT equipment and set up your new space.
Network Support & Maintenance
Your network infrastructure is the backbone of your business operations. Let us handle its maintenance and support, so you can focus on your business worry-free. We'll check up on it regularly, without you even having to think about it.
Server Support & Maintenance
Your server can often be the lifeline of your business. But do you really know what it needs? We'll check up on maintenance as often as you want, often without you even having to think about it.
Totally clueless about what managed it services you need?
We get it, and we've got you covered. Contact us today & talk to us about your IT tragedies, questions, and needs.
Frequently Asked Questions
What are managed IT services, and why do small businesses need them?
Managed IT services give you a dedicated team to handle your technology instead of reacting when things break. It is ongoing support, monitoring, and maintenance that keeps your systems running the way they should.
For small businesses, this means you get reliable and secure technology without the cost of hiring an in-house IT team. At ConsultNet, we stay ahead of issues with 24/7 monitoring and proactive support, so your business keeps moving without unnecessary interruptions.
Does ConsultNet serve small businesses across the Chicagoland area?
Yes. ConsultNet is based in St. Charles, IL, and works with small and mid-sized businesses throughout the Chicagoland area, including Naperville, Schaumburg, Downers Grove, Elgin, Aurora, Wheaton, Oak Brook, Joliet, Bloomingdale, and Carol Stream.
Not seeing your city listed? Reach out. If you are in Illinois, there is a very good chance we already work with businesses near you.
What IT services does ConsultNet include in its managed plans for small businesses?
ConsultNet covers everything your business needs to keep technology running smoothly. That includes 24/7 help when issues pop up, live monitoring, network and server maintenance, secure remote access, cloud solutions, and disaster recovery planning.
We also help with the bigger picture, like IT strategy, vCIO guidance, voice solutions, and even office moves or expansions. The goal is simple. One trusted partner handling your IT, so you are not stuck juggling multiple vendors or guessing what to do next.
How is ConsultNet different from other managed IT providers in the Chicagoland area?
Most IT companies step in after something breaks. We would rather make sure it does not break in the first place. Our approach is built around continuous monitoring and proactive management to prevent downtime, security issues, and lost productivity.
What really sets ConsultNet apart is our experience, our mindset, and our standards. With over 20 years of hands-on experience across industries, we focus on building real relationships and delivering solutions we have actually tested and trust.
That is why clients stick with us long term. We grow with their business, adapt to their needs, and stay involved as their technology evolves.
Does ConsultNet offer 24/7 IT support for small businesses?
Yes. We provide true 24/7 IT support, not just during business hours.
If your team is working late, logging in on the weekend, or something breaks in the middle of the night, we are ready. When your systems need to stay up and running at all times, that level of availability is essential.
How does ConsultNet handle disaster recovery for small businesses?
We help you plan for the worst so your business can keep running at its best. ConsultNet designs and implements disaster recovery plans that make sure your data and systems can be restored quickly after outages, cyberattacks, or hardware failures.
That includes secure backups, regular testing, and clear recovery processes. Downtime is reduced, data stays protected, and your business avoids the kind of disruption that can cost you time, money, and trust.
Will switching to ConsultNet as our IT provider disrupt our business?
Switching IT providers is a common concern, and honestly, it should be. The last thing you need is added chaos.
That is why we handle transitions in a structured, methodical way. We document your current environment, coordinate with existing vendors, secure access, and onboard your team with minimal interruption to your day-to-day operations.
Most of the time, your team will not notice much during the switch. They will just notice things start working better.
Does ConsultNet lock small businesses into long-term contracts?
No. Our services are structured on a monthly basis, giving you predictable costs without being locked into a rigid, long-term agreement.
We keep it simple. If we are delivering real value, you will want to stay. It keeps the focus on consistent results and a partnership that earns its place in your business month after month.
What happens when something breaks outside of normal business hours?
You get real help, not a voicemail or a ticket sitting in a queue.
If something goes wrong late at night or over the weekend, you reach a team that knows your systems and can fix the issue. For businesses that rely on constant uptime, having responsive, knowledgeable support after hours is not a bonus. It is expected.
How does ConsultNet help business leadership make smarter technology decisions?
You did not start your business to become an IT strategist, and you should not have to.
Our vCIO service gives you a dedicated advisor who connects your technology to your business goals. We work with you on planning, budgeting, and building a clear roadmap so your IT decisions actually support your growth.
You get experienced guidance without the cost of hiring a full-time executive, and a lot fewer headaches trying to figure it out on your own.
